Category: Service Disruptions – Resolved

We currently have some issues with two of the hypervisor nodes in the NORTH-1 region and the instances running on these nodes are currently unavailable.
We are working to resolve this issue.

Update: The downtime will last until 22/4, exact time unknown.

The electrical work did not go as smooth as planed, resulting in a cooling outage of the compute nodes and storage in the HPC2N region.

Planned downtime in the HPC2N region on Monday the 20th of April between 6-12 and Tuesday the 21th of April between 11-17, due to urgent electrical work. All running instances will be suspended before the outage and restarted again afterwards.

The other regions will not be affected by this and so if you can, we suggest move your workloads to the new WEST-1 region that is running a much more resent version of OpenStack on new hardware.

Due to a broken network fiber (2020-01-30) the regions is currently unavailable, ETA for the repair is 20:00 UTC 2020-01-30.

Due to cooling issues on the 2nd and 7th of January there where short outages in the HPC2N region and all the running instances where shut down unexpectedly. The underlying issue causing these cooling issues has been resolved but you might need to start up your instances in the cloud again manually.

Due to a datacenter cooling failure in the morning of Thursday the 12th of December, we were forced to do an emergency shutdown of the UPPMAX region. We are currently working on resolving this issue and apologize for the inconvenience of this event.

Due to a datacenter cooling failure in the morning of Wednesday the 19th, we were forced to do an emergency shutdown of the UPPMAX region.
We are currently working on resolving this issue and estimate that all services will be available again by Friday at the latest.